NICE Just Showed Why Its AI-First Strategy Is Winning

Triveni Kothapalli

November 13, 2025

NICE Ltd (NASDAQ:NICE) shares rose Thursday after the company reported its third-quarter results, beating street estimates.

The company reported adjusted earnings of $3.18 per share, in line with analysts' estimates and up 10.4% from the same period last year.

Revenue totaled $731.99 million, slightly above Wall Street expectations of $728.99 million and reflecting a 6.1% year-over-year increase.

Also Read: NICE Stock Stops Being Nice, Has A Bearish Breakdown

Cloud revenue rose 13% to $562.9 million, up from $500.1 million in the prior-year quarter, driven by strong momentum in the company's CX AI and Self-Service business, where annual recurring revenue surged 49% year over year (or 43% excluding the Cognigy acquisition).

Services revenue declined to $138.7 million from $149.9 million, while Product revenue fell to $30.4 million from $40.0 million a year earlier, reflecting the company's continued transition toward a cloud-first model.

The adjusted gross margin for the quarter was 69.9%, compared to 71.1% in the third quarter of 2024, while the adjusted operating margin stood at 31.5%, down slightly from 32.0% a year ago.

The company reported adjusted EBITDA of $254.19 million, compared with $242.41 million in the same quarter last year.

The company ended the quarter with $420.17 million in cash, cash equivalents, and restricted cash.

Outlook

The company updated its full-year 2025 adjusted earnings guidance to $12.18-$12.32 per share from a prior range of $12.33-$12.53, compared with analysts' expectations of $12.45.

The company raised its full-year 2025 revenue outlook to $2.93 billion-$2.95 billion, up from a previous range of $2.92 billion-$2.94 billion, versus the consensus estimate of $2.93 billion.

CEO Commentary

Scott Russell, CEO of NICE, stated, "We're pleased to report a strong third quarter, stemming from the continued execution of our AI-first strategy and our outstanding go-to-market performance."

"Our AI momentum continues to accelerate, with sustained organic performance amplified by the integration of Cognigy. Together with CXone, we're redefining what's possible in customer experience -- bringing AI, contextual engagement data, and automation together in a unified real-time platform that drives meaningful business outcomes," he added.

Price Action: NICE shares were trading higher by 8.64% to $135.00 premarket at last check Thursday.

Read Next:

Grab, WeRide Get Green Light For AV Testing In Singapore

Photo by T. Schneider via Shutterstock

Recommended

This Memecoin Looks Like a Joke-But Could Be a Goldmine - Ad

The Real Brains Behind AI Machines - Ad

The Tesla Shock Nobody Sees Coming - Ad

Popular

China's 'cryptoqueen' jailed in UK over $6.6 billion Bitcoin scam

LONDON (AP) — A Chinese woman who was found with 5 billion pounds ($6.6 billion) in after defrauding more than 128,000 people in China in a Ponzi scheme was sentenced by a U.K. court on Tuesday to over 11 years in prison.

Congress Ended The Shutdown — But At The Cost Of Re-Criminalizing These THC Products In A Last-Minute Deal That Could Reshape The Cannabis Industry

Congress appears set to end the record-long government shutdown, but a controversial provision tucked into the spending bill is sparking alarm across the hemp and cannabis industry.

Nvidia CEO: E.I. Will Be as Common as Cars Today

Nvidia CEO: E.I. Will Be as Common as Cars Today - Ad

E.I. isn't science fiction anymore. It's already here. And one little-known company is quietly supplying the systems behind it. This stock is still under Wall Street's radar... but not for long. You'll get the name, the ticker, and the full thesis inside.

Marjorie Taylor Greene Buys 6 Stocks: Buffett, Health Care — And This Magnificent 7 Stock

Marjorie Taylor Greene discloses buying more stocks in October. Here's a look at what she added to her portfolio.

A jar of local flavors can spark memories and add a personal touch to gift-giving

A gift doesn’t have to be big or pricy to feel thoughtful. Instead of the usual bottle of wine, give something that makes your recipient feel truly seen: a little that nods to their hometown, heritage or favorite trip from years ago.

Another Gold High? Here's the Move Wall Street Is Missing ...

Another Gold High? Here's the Move Wall Street Is Missing ... - Ad

Gold just surged past $4,200, up 45% in a year - but Sean Brodrick says $6,900 could be next. History shows when gold booms, one hidden play has delivered far bigger gains - 21x, 49x, even 1,386x. The same strategy once handed 26,000% profits. And Sean says it's back on the table now.

AMD, Oklo, AppLovin Corp, Viking Therapeutics And Novo Nordisk: Why These 5 Stocks Are On Investors' Radars Today

Major U.S. indices closed mixed on Tuesday, with the Dow Jones Industrial Average climbing 1.2% to 47,927.96 and the S&P 500 inching up 0.2% to 6,846.61.

Starbucks workers kick off 65-store US strike on company's busy Red Cup Day

More than 1,000 unionized Starbucks workers at 65 U.S. stores Thursday to protest a lack of progress in labor negotiations with the company.

"Tech Prophet" Who Predicted the iPhone Now Predicts...

"Tech Prophet" Who Predicted the iPhone Now Predicts... - Ad

George Gilder - who predicted the iPhone 17 years early and gave Reagan the first microchip - is making his boldest call yet. He says an American nanotech "super-convergence" could mint more millionaires than any event in recent memory. He's found 3 stocks set to benefit before November 18's bombshell.

Trump Tells Republicans To Not Be 'Weak:' 'You Will Rue The Day That You Didn't Terminate The…'

Trump urges Republicans to end filibuster and warns of Democratic plans to expand Supreme Court. Government shutdown continues.

MSNBC's name is being replaced, but its leaders insist that its mission will remain the same

NEW YORK (AP) — Asked what viewers should expect when television's MSNBC makes its from NBC News final this weekend, network president Rebecca Kutler points to a poster on the wall of a conference room at its new offices off Times Square.

Forget Amazon's 1997 IPO... This Could Be 287 Times Bigger

Forget Amazon's 1997 IPO... This Could Be 287 Times Bigger - Ad

Since Amazon's IPO in 1997, it climbed enough to turn $100 into $250,000. Now, one man says Elon Musk could be gearing up to take his internet satellite giant public... in what Fortune magazine says will be the biggest IPO in history! James Altucher is sharing how ANYONE can get a pre-IPO stake... with as little as $100!

Watchdog group Public Citizen demands OpenAI withdraw AI video app Sora over deepfake dangers

The tech industry is moving fast and breaking things again — and this time it is humanity’s shared reality and control of our likeness before and after death — thanks to artificial intelligence image-generation platforms .

Jury awards $28M to family of a United Nations consultant killed in Boeing 737 Max crash in Ethiopia

A federal court jury has awarded more than $28 million to the family of a woman who died in the crash of a Boeing 737 Max jetliner in Ethiopia more than six years ago.

Trump Just Signed s.1582 Into Law - Now the Countdown Begins...

Trump Just Signed s.1582 Into Law - Now the Countdown Begins... - Ad

A quiet shift in U.S. law has just authorized private companies to mint a new form of government-authorized money called the "Dollar 2.0"... and the next major mint hits on November 18. Investors who make the right moves before then could make up to 40X by 2032...

Ford Expedition vs GMC Yukon, an Edmunds big SUV comparison

Let’s say you need a vehicle with room for more than five passengers, a large cargo area, and the ability to pull a heavy trailer. A full-size three-row SUV should work well, but which one? The most significant news this year is the redesigned . Ford has given its biggest SUV a complete makeover with a more upscale interior, new technology features and a novel split-opening tailgate.

Transportation Secretary Sean Duffy warns of 'mass chaos' in skies if shutdown continues

Transportation Secretary Sean Duffy predicted Tuesday that there could be chaos in the skies next week if the government shutdown drags on and air traffic controllers miss a second paycheck.

After 50 Years of Chemo, One Biotech Could Lead the Next Cancer Breakthrough

After 50 Years of Chemo, One Biotech Could Lead the Next Cancer Breakthrough - Ad

For decades, toxic chemotherapy defined cancer care. This biotech's innovative approach could finally change that. With early results showing precision without poison, this story is one investors will want to see early.

This Undervalued Biotech Might Have Just Proven Its Star Drug's Staying Power

Apellis reports five-year Syfovre data showing up to 31% slower GA lesion growth, reinforcing strong long-term efficacy and analyst optimism.

What to know as the annual sign-up window for health insurance arrives

Higher prices, less help and all hang over health insurance markets as shoppers start looking for coverage this week.

A Low-Profile Memecoin Is Quietly Gaining Serious Momentum

A Low-Profile Memecoin Is Quietly Gaining Serious Momentum - Ad

While everyone's watching the big-name coins, a lesser-known memecoin is gathering speed. With unique utility, a growing user base, and strong chart signals, our research team believes this could be a breakout waiting to happen.

Job Market Pessimism Among Americans Hovers At Record Highs: 'Fears of Unemployment Have Never Been This Elevated'

Job market pessimism among Americans has reached alarming levels, with a dramatic surge in fears about unemployment and job security in recent weeks.

Ford's Recall Count Climbs To 134 In 2025 — CEO Jim Farley Sees It As Biggest 'Near-Term Opportunity'

Ford has been plagued by recalls, tariffs, and quality control issues, with CEO Jim Farley optimistic about addressing them.

This Memecoin Looks Like a Joke-But Could Be a Goldmine

This Memecoin Looks Like a Joke-But Could Be a Goldmine - Ad

Forget DOGE and SHIB. We've uncovered a hidden memecoin showing surprising signs of strength. Early indicators-community traction, real-world utility, and institutional buzz-suggest this could be the most overlooked crypto play right now.

‘Regretting You’ and ‘Black Phone 2’ neck-in-neck on slow Halloween box office weekend

The movie exhibition business is closing out one of its slowest Octobers in over 25 years with a sluggish . Studios avoided opening any major new films with the holiday falling on a Friday. Instead, there were several re-releases including which is celebrating its 40th anniversary, and the Netflix phenomenon

From beaches to ski slopes, photos show how cameras keep watch all over China

BEIJING, China (AP) —

The Real Brains Behind AI Machines

The Real Brains Behind AI Machines - Ad

AI needs more than algorithms. It needs hardware that can think and move - without melting your data center. This one company designs the most efficient chips on the planet, used in billions of devices. And it just helped launch new AI processors for data centers and robotics.

The new $50M Literary Arts Fund will support independent publishers and nonprofits

NEW YORK (AP) — Citing a chronic shortage of financial backing for independent publishers and nonprofits a coalition of seven charitable foundations has established a that will distribute a minimum of $50 million over the next five years.

Watch those texts! Smartphones emerging as a new way for public figures to get into hot water

NEW YORK (AP) — Some politicians carry threats to their livelihood in the palms of their hands.

The Tesla Shock Nobody Sees Coming

The Tesla Shock Nobody Sees Coming - Ad

While headlines scream "Tesla is doomed"...Jeff Brown has uncovered a revolutionary AI breakthrough buried inside Tesla's labs. One that is helping AI escape from our computer screens and manifest itself here in the real world all while creating a 25,000% growth market explosion starting as early as January 29.

Benzinga's 'Stock Whisper' Index: 5 Stocks Investors Secretly Monitor But Don't Talk About Yet

Each week, Benzinga's Stock Whisper Index uses a combination of proprietary data and pattern recognition to showcase five stocks that are just under the surface and deserve attention.

Puzzles? Sports? Birdsong? The variety of new nonfiction means there's something for everyone

Birding. Photography. The great outdoors. Big Macs.

Nvidia CEO: E.I. Will Be as Common as Cars Today

Nvidia CEO: E.I. Will Be as Common as Cars Today - Ad

Energy Fuels (UUUU) Stock Is Rising Tuesday: What's Fueling The Surge?

Energy Fuels shares are trading higher on Tuesday alongside Cameco Corp, which announced a strategic partnership with the U.S. government.

UPS cargo plane with 3 aboard explodes on takeoff at Louisville airport, igniting huge fire

LOUISVILLE, Ky. (AP) — A large UPS cargo plane with three people aboard crashed Tuesday while taking off from an airport in Louisville, Kentucky, igniting an explosion and massive fire that left a thick plume of black smoke over the area.

Another Gold High? Here's the Move Wall Street Is Missing ...

Another Gold High? Here's the Move Wall Street Is Missing ... - Ad

NTSB says FAA was wrong not to require inspections of Learjet landing gear after Arizona crash

The National Transportation Safety Board wants the owners of nearly 2,000 Learjets — which have long been associated with the rich and famous — to urgently inspect their landing gear to make sure they won’t collapse as happened in a fatal crash in February involving a private jet owned by Mötley Crüe singer Vince Neil.

Why Did MediciNova Stock (MNOV) Jump Over 87% In After-Hours Trading?

MediciNova shares soared over 87% in after-hours trading on Thursday following the publication of promising research.

"Tech Prophet" Who Predicted the iPhone Now Predicts...

"Tech Prophet" Who Predicted the iPhone Now Predicts... - Ad

Warren Buffett Opens Up About The Biggest Investing Blunders Of His Career — Here They Are

Over the decades, the "Oracle of Omaha" has shared candid reflections on his biggest blunders, from emotional decisions to missed opportunities, all of which provide timeless investing insights.

Trending Now