Mastercard (NYSE:MA) reported third-quarter financial results on Thursday. The transcript from the company’s third-quarter earnings call has been provided below.

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Conference Operator

Good morning, My name is Julianne and I will be your conference operator today. At this time I would like to welcome everyone to the MasterCard Incorporated Q3 2025 earnings conference call. All lines have been placed on mute to prevent any background noise. After the speaker’s remarks, there will be a question and answer session. If you’d like to ask a question during this time, simply press Star followed by the number one on your telephone keypad. Please only press Star one once to queue up for a question as pressing Star one multiple times may affect your position in the queue. If you would like to withdraw your question, press star one. Thank you, Mr. Devon Kaur, head of Investor Relations. You may begin your conference.

Devin Corr (Head of Investor Relations)

Thank you, Julianne Good morning everyone and thank you for joining us for our third quarter 2025 earnings call. With me today are Michael Miebach, our Chief Executive Officer, and Sachin Mehra, our Chief Financial Officer. Following comments from Michael and Sachin, the operator will announce your opportunity to get into the queue for the Q and A session. It is only then that the queue will open. For questions. You can access our earnings release supplemental performance data and the slide deck that accompany this call in the Investor Relations section of our website Mastercard.com Additionally, the release was furnished with the SEC earlier this morning. Our comments today regarding our financial results will be on a non GAAP currency neutral basis. Unless otherwise noted, both the release and the slide deck include reconciliations of non GAAP measures to GAAP reported amounts. Finally, as set forth in more detail in our earnings release, I would like to remind everyone that today’s call will include forward looking statements regarding Mastercard’s future performance. Actual performance could differ materially from these forward looking statements. Information about the factors that could affect future performance are summarized at the end of our earnings release and in our recent SEC filings. A replay of this call will be posted on our website for 30 days. With that, I will now turn the call over to our Chief Executive Officer, Michael Miebach.

Michael Miebach (Chief Executive Officer)

Thanks Devin. Good morning everyone. We delivered strong results in the third quarter. Net revenues were up 15% overall and value Added Services and Solutions net revenue was up 22% versus a year ago on a non GAAP currency neutral basis. Our solid performance is a reflection of our winning strategy, a market leading innovation and focused execution. We continue to see healthy consumer and business spending in the quarter. With the macroeconomic environment still generally supportive. Inflation levels have remained fairly steady and labor markets remain well balanced. Financial markets were near record highs, further contributing to the wealth effect which helps stimulate spend Given this backdrop and our diversified business, we are positioned well for ongoing success in looking at the quarter. Our drumbeat of WINS continued Our partnership approach, combined with our differentiated payments propositions and value added services and solutions continues to drive wins. This quarter we have multiple co brand wins with large airlines and retailers including Japan Airlines, La Comer in Mexico and Uni-President Group in Taiwan. We have also expanded our relationships with bank partners globally, a testament to the unique value we bring in the Nordics. We have renewed our strategic partnership with Nordea on card issuance and service capabilities and we’re happy to announce that Mastercard will be Nubank’s exclusive network partner in the US as that card program launches. This builds upon our extensive partnership across the Americas. Earlier this year we unveiled the Mastercard World Legend Card designed specifically for the ultra high net worth individual. We also launched a Mastercard collection, a set of globally connected premium benefits and experiences for our World World Elite and World Legend cardholders. This combined differentiated value proposition helped us win several key affluent portfolios around the world including First Abu Dhabi bank in the uae, Saudi Arab bank and Saudi national bank and Doha bank in Qatar. In Brazil, we are partnering with several banks including Itaú, Banco do Brasil, C6 Banks and PJ on new affluent portfolio, reinforcing our strong credit position in that key market. Moving on from our recent wins, we’re focused on executing against our three strategic priorities to unlock long term growth. I’ll touch on each starting with consumer payments. The consumer secular opportunity is tremendous with $11 trillion in GDV and 1.5 trillion transactions still happening in cash and check around the globe and even further opportunity with China and account to account bill payments. We are targeting these flows by expanding our acceptance footprint across under penetrated verticals and by opening closed loop payment networks. Let’s look at the rent vertical. The volume of rental payments globally is substantial today. Most of the payments are paid through check or ACH and are recurring in nature, so naturally a focus for us. Through our co brand and services capabilities we have successfully unlocked acceptance at scale with partners. This quarter we partner with renti, a rental management platform in New Zealand. This relationship both unlocks card acceptance and includes rich rewards for their customers who choose Mastercard, a powerful example of how we are delivering value across this ecosystem. Moving on to closed loop payment networks, this quarter we deployed new contactless acceptance across closed loop transit systems in Italy, Japan, Chile and with the Chengdu and Guangzhou Metro systems in China. Altogether, we’ve digitized hundreds of systems across major cities around the globe. The simple tap and go experience is a great way to shift consumer behavior and we are seeing strong results. It also can be a transaction multiplier. Rather than buying one monthly Metro card, we see a transaction for each ride. Volumes are up too. Through the third quarter of this year, Mastercard GDV on open loop transit systems increased 25% year over year on a local currency basis. Not to mention the halo effect this can drive in everyday spend categories and that is powerful. We’re also driving incremental volumes from local stored value Digital wallets over the Mastercard network through our partnership with Alipay, a network of 36e wallets, we’re now expanding cross border payment enablement to Kakao Pay in South Korea following earlier launches with Alipay HK and GCash. And in India we’re working with PhonePe to enable their consumers to transact in person and online using their Mastercard payment credentials. Digital wallets are increasingly partnering with Mastercard because of the value they see in our unmatched global acceptance across hundreds of millions merchant locations and digital access points. Gentec Commerce is here and we’re at the center of it. With our global acceptance reach trusted brand and services capabilities, we’re instrumental in creating the foundations for agentic commerce. We’re now working with key players such as OpenAI on their Agentic Commerce protocol and with Google and Cloudflare to set industry standards, all to drive safety and security to Mastercard agent pay. We’re enabling agents to facilitate transaction over Mastercard’s payment network in a secure and scalable way. We already have agents registered and have tools in place for easy onboarding as others are ready. Our first AgentIQ transaction took place on our network this quarter, a pivotal moment in payments. And that’s just the start. US bank and Citibank cardholders can now use AgentPay. The rest of our US issuers will be enabled in November with a global rollout to follow early next year. And the beauty of it all. We’ve made it easy for merchants across the globe to benefit on day one with the same trust and security they are used to from us today. Our acceptance framework enables any Mastercard merchant to participate without significant development or integration. A no code approach for Gentec payments. We bring trust and transparency and have the right capabilities and acceptance reach. We have strong partnerships with the players I just mentioned and many more, including Walmart to accelerate the adoption of agentic commerce using cards through Mastercard. Agent Pay and our services play a big role both today, but even more so as we look to the future. Players across the payments ecosystem are partnering with Mastercard and our dedicated consulting teams to ready themselves for agentic commerce. Agents through Mastercard’s Insight tokens can make agentic commerce even more personalized. By harnessing our proprietary data, we will be able to provide agents with predictive insights to help drive smarter decisions and recommendations. The shift we’re seeing in commerce is creating further opportunity for our capabilities. More consulting, more loyalty, more security and so on. The Runway for Agentix focus of services and consumer and business use cases is long and we’re well positioned to capture this opportunity. Like agentic commerce, we believe stablecoins are an attractive and growing opportunity for our network. We believe in offering consumers and merchants the choice in how they transact for years our network has therefore enabled crypto and stablecoins to be purchased and spent across our acceptance footprint. We have approximately 130Crypto Co brand card programs in market with associated volumes and transactions growing at a healthy clip. We’re expanding our partnerships through new deals with Consensus on the Metamask card in the US and with Binance in Brazil. We also continue to see strong growth in the on ramp as well with quarter three year to date transactions up over 25% with spend at crypto merchants moving on to commercial and new payment flows. The B2B opportunity is massive and we are deploying a targeted strategy to capture it. Small business remains a top priority. Over the last year we have increased small business Mastercards in market by more than 10%. Key to our growth has been working with our traditional issuing partners such as Carrefour Financial Services in Spain, but also through alternative distributors. This quarter we partnered with Zaggle, a spend management provider in India, Biz2Credit, a small business financing platform in the US and RTS, a transportation services provider in the US to distribute commercial and small business cards to their customer bases. Similarly, we are working with Instacart in the US to issue small business cards offering rich rewards and instant payouts. Using Mastercard move capabilities. Our virtual cards drive benefits across the ecosystem. Suppliers get paid faster with certainty and streamlined reconciliation. Buyers improve working capital and gain more control over spend, all in a simple and secure way. BVVR will now be issuing Mastercard virtual cards to their travel agency customers in Mexico and there are plans to expand a solution beyond to South America and Europe. We’re making it easier for corporates to use virtual card capabilities within their existing workflows now with more than 10 global B2B and T&E platforms on board with several regional partnerships. Also in place, working alongside issuers, acquirers and payment facilitators to embed card payment tools and unlock acceptance within the platforms that buyers and suppliers already use every day. And we continue to deliver value to the supplier through simplified reconciliation tools and flexible B2B economics. We have offered flexible rates in the travel space and in the US for domestic business to business flows for years. Looking at the EUS program, we have nearly doubled the number of customers participating over the last two years. Given its success, we are scaling flexible rate programs across the globe Next Mastercard Move Our disbursement and remittances capabilities remain strong with over 35% transaction growth this past quarter to further scale adoption. We are integrating Mastercard Move into leading core banking platform including Infosys this quarter, penetrating key markets in EMEA through our partnerships with worldpay and STC bank. And in China, we’ve enabled more ways for consumers to make outbound remittances across our billions of endpoints. In June, we announced how we have embedded stablecoins into Mastercard move capabilities to support disbursements, remittances and B2B use cases. This spans pre funding with stablecoins to sending stablecoins across the globe which can be received in any local fiat currency or supported stablecoin. We continue to execute against this roadmap now with pre funding capabilities in place with customers in Europe, Middle East, Africa including PaySend this quarter. Moving on to our third strategic pillar services, we have curated an expansive services portfolio featuring security, consumer engagement and business and market insights. Our services differentiate our payment network and drive meaningful value for our customers. Beyond the transaction itself, we’re actively driving growth by further penetrating our existing customers, diversifying into new customer types and through new innovations. Let’s look at each of these. We have extended our reach and share of wallet across our bank customers. We now have strategic relationships with the retail bank as well as marketing loyalty and security officers across several of our customers. A great example is how we’re building on a successful partnership with Rogers bank in Canada. We expanded our collaboration with their parent company Rogers Communications to provide fraud prevention security offerings and payment gateway solutions. They are also an initial partner to use our newly announced Mastercard Merchant Cloud offering which I will touch on later. And we’re expanding our customer base across merchants, governments and digital players. A few key examples from this quarter include the Polish Ministry of Digital affairs who will use recorded Futures Threat Intelligence capability. Equifax in Australia will be using our open finance capabilities to help inform their customers lending practices to underserved consumers. Beyond that, we are continuously innovating to further penetrate and grow the 165 billion serviceable market we outlined at last year’s Investor Day, we continue to innovate within payments. Last month we launched On Demand Decisioning, a fully customizable rules engine that gives issuers greater flexibility and control of payment authorizations. This is a great example of how our network can help issuers optimize payment portfolios and strengthen their user experience in a fast, efficient way. For the merchant community, we launched the Merchant Cloud, offering Mastercard’s acceptance gateway, tokenization, fraud and insight solutions through a unified platform. Partners can now simply integrate these services into their propositions or resell directly to their customers. This is a great example of how we are delivering our innovations at scale. We’re also extending our value beyond the transaction by leveraging insights from our rich and extensive data sets. By combining Mastercard’s payment expertise and global network visibility with recorded futures leading cyber Threat Intelligence capabilities we were excited to recently announce Mastercard threat intelligence. Issuers and acquirers using Mastercard threat intelligence can proactively detect cyber attacks in order to Prevent payment fraud. Mastercard threat intelligence complements our existing cybersecurity, intelligence, fraud, scoring and defense functionalities. To conclude, we recently launched Mastercard Commerce Media, a new digital media network that makes a advertising more personalized, relevant and effective. Advertisers are under pressure to prove that every dollar spent drives real outcome. Mastercard Commerce Media uniquely helps advertisers serve tailored offers to the right consumer at the right time. By using our proprietary spend Insights. Once the offer has been served, we’re able to measure the effectiveness of each ad by linking it directly to a purchase made. Building off our existing loyalty programs and technology, we’re able to connect the 500 million enrolled and permissioned consumers and 25,000 merchant advertisers on day one. As you can see, we’re relentlessly focused on delivering value to our customers and that’s why customers continue to choose Mastercard. So with that, I’ll wrap it up. We delivered another strong quarter, a significant opportunity ahead. The fundamentals of our business are strong. I am very optimistic about the future of Mastercard. Our proven growth algorithm, differentiated solutions and continuous innovation positions us to deliver and win. As we’ve demonstrated time and time again. It’s an exciting time in payments and Mastercard is at the forefront. Sanchin, over to you.

Sachin Mehra (Chief Financial Officer)

Thanks Michael. Let’s turn to Page 3, which shows our financial performance for the third quarter on a currency neutral basis excluding, where applicable, special items and the impact of gains and losses on on our equity investments. Net revenue was up 15% reflecting continued growth in our payment network and our value Added Services and solutions. Acquisitions contributed 1ppt to this growth. Operating expenses increased 14% including a full PPT increase from acquisitions and operating income was up 15% which includes a 1ppt headwind from acquisitions. Net income and EPS increased 8% and 11% respectively, driven primarily by the strong operating income growth, partially offset by a higher effective tax rate due to pillar two and a change in our geographic mix of earnings. The tax rate in the quarter was higher than expected due to a discrete tax expense. EPS was $4.38 which includes a 10 cent contribution from share repurchases. During the quarter we repurchased $3.3 billion worth of stock and an additional $1.2 billion through October 27, 2025. Now turning to page four, let’s first look at some of our key volume drivers for the third quarter on a local currency basis. Worldwide gross dollar volume or GDV increased by 9% year over year. In the US GDV increased by 7% with credit growth of 7% and debit growth of 7%. Outside of the US volume increased 10% with credit growth of 10% and debit growth of 9%. Overall, cross border volume increased 15% globally for the quarter reflecting continued growth in both travel and non travel related cross border spending. Turning to page 5, Switch transactions grew 10% year over year in Q3 we continue to see an increase in contactless penetration which in Q3 stood at 77% of all in person switched purchase transactions. This is up 6 ppt since the same period last year. In addition, card growth was 6% globally. There are 3.6 billion MasterCard and Maestro branded cards issued. Turning to Slide 6 for a look into our net revenue growth rates for the third quarter discussed. On a currency neutral basis payment Network, net revenue increased 10% primarily driven by domestic and cross border transaction and volume growth. It also includes growth in rebates and incentives, value added services and solutions. Net revenue increased 22%. Acquisitions contributed approximately 3ppt to this growth. The remaining 19% increase was primarily driven by growth in our underlying drivers, strong demand across security, digital and authentication solutions, consumer acquisition and engagement services, and business and market insights and pricing. Now let’s turn to page seven to discuss key metrics related to the payment network. Again, all growth rates are described on a currency neutral basis unless otherwise noted. Looking quickly at each key metric, domestic assessments were up 6% while worldwide GDV grew 9%. The 3ppT difference is primarily driven by MICS. Cross border assessments increased 16% while cross border volumes increased 15%. The 1ppT difference is driven by pricing in international markets, partially offset by mix. Transaction processing assessments were up 15% while switch transactions grew 10% on an unrounded basis. The 4ppt difference is primarily due to favorable mix as well as some benefit from pricing and revenue from FX volatility. Other network assessments were 255 million this quarter. Moving on to page 8, you can see that on a non GAAP currency neutral basis excluding special items, total adjusted operating expenses increased 14% which includes our full PPT impact from acquisitions. Excluding acquisitions, the growth of total adjusted operating expenses was primarily driven by increased spending to support various strategic initiatives including investing in our infrastructure, geographic expansion, enhancing and delivering our products and services, and advertising and marketing. Total adjusted operating expenses were lower than expected this quarter, primarily due to the timing of expenses between the third and fourth quarter. Turning to page nine, let me comment on the operating metric Trends Starting with Q3, all our switch metrics are generally in line with Q2 and remain strong. As we look to the first four weeks of October, our metrics continue to remain strong, generally in line with the third quarter. Of note, US switched volumes saw a sequential decline primarily due to the expected Capital one debit migration as well as some tougher comps related to weather impacts in 2024. Overall, we continue to see healthy consumer and business spending. Turning to page 10, I wanted to share our thoughts for the remainder of the year. The headline is that our business remains strong and consumer and business spending remains healthy. We delivered another strong quarter. The macroeconomic environment is supportive with balanced unemployment rates, wage growth continuing to outpace the rate of inflation for the most part, and the wealth effect remaining intact. That said, there continues to be some ongoing geopolitical and economic uncertainty. We remain well positioned for the opportunities ahead, driven by a resilient and diversified business model, the significant opportunity for further secular shift to digital forms of payment, and strong demand for our value added services and solutions. We remain laser focused on executing against our strategy and remaining at the forefront of payments and services as demonstrated by the innovative new solutions that Michael just highlighted. And we do all of this while also maintaining a disciplined capital planning approach. Now turning to our expectations for the fourth quarter, we assume continued healthy consumer and business spending. We expect year over year net revenue growth to be at the high end of a low double digits range on a currency neutral basis excluding acquisitions. As mentioned last quarter Our rebates and incentives as a percentage of our payment network assessments is expected to be higher in the second half or 2025. We continue to see Q4 having the highest contra percentage relative to the other quarters, primarily driven by timing within the year and normal seasonality for the quarter. Acquisitions are forecasted to add 1 to 1.5 ppt to the net revenue growth rate and we expect a tailwind of 4 to 4.5 BPT from foreign exchange for the quarter. From an operating expense standpoint, we expect Q4 growth to be at the low double digits range versus a year ago, again on a currency neutral basis excluding acquisitions and special items. Acquisitions are forecasted to add 4 to 5 ppt to this OPEX growth, while we expect an approximately 2 ppt headwind from foreign exchange for the quarter. Now turning to the full year 2025, we continue to expect net revenues to grow at the low teens range on a currency neutral basis excluding acquisitions. Acquisitions are expected to add 1 to 1.5 ppt to this growth rate for the year and we estimate a tailwind of 1 to 2 ppt from foreign exchange. From an operating expense standpoint, we continue to expect growth to be at the low end of a low double digits range versus a year ago on a currency neutral basis excluding acquisitions and special items. Acquisitions are forecasted to increase the OPEX growth rate for the year by 4 to 5 ppt, while we expect a headwind of 0 to 1 ppt from foreign exchange. Other items to keep in mind on other income and expenses in Q4, we expect an expense of approximately $110 million. This excludes gains and losses on our equity investments which are excluded from our non GAAP metrics. We expect our non GAAP tax rate to be around 21% for Q4 and between 20.5 and 21% for the full year. And with that I will turn the call back over to Devin.

Devin Corr (Head of Investor Relations)

Thank you, Sachin. Thank you, Michael.

Conference Operator

Julian. You may now open up the call for questions. Thank you. At this time I would like to remind everyone, in order to ask a question, press Star the number one on your telephone keypad. Please only press Star one once to queue up for a question, as pressing Star one multiple times may affect your position in the queue. We’ll pause for just a moment to compile the Q and A roster. Our first question comes from Brian Burgin from TD Cowan. Please go ahead. Your line is open.

TD Cowen (Equity Analyst)

Hey guys. Morning. Thank you. Wanted to ask on US Payment volume growth. So steady overall activity is evident here. But just Curious on the surface, are you just seeing any evidence of trade. Down or differing consumer cohort behavior and. Then just any early views on potential holiday spend?

Sachin Mehra (Chief Financial Officer)

Sure, Brian, I’ll take that question. Look, I mean, you know, drivers continue to hold up really well. You can see that in our metrics, true in the third quarter continues to be the case in the first four weeks of October as it relates to, you know, different segments of the population. When we do our analysis based on looks of the various products we have out in the market which serve the affluent population versus the mass market population, as well as when we look at the amount of spend which is taking place across different categories of products that we have, what we’re seeing is continued steady growth both across affluent and mass market. True in the us, true across the globe. So overall, the consumer continues to spend and really everything we’re seeing so far is manifesting itself in the drivers which we’re talking about right here.

Michael Miebach (Chief Executive Officer)

You can expect that consumers at different income levels make different decisions on their spend, discretionary versus non discretionary. What matters for us is it has to be done through card transactions and that plays in and that adds up to the resilient trends that Sachin just talked about.

Next question, please.

Conference Operator

Our next question comes from Darren Keller from Wolff Research. Please go ahead. Your line is open.

Wolf Research (Equity Analyst)

All right. Hey, thanks guys. Nice results. When I look at VAs at 22%. Growth, I think it was a few. Points from recorded future. Also though, just you can just remind us exactly, but just maybe revisit the. Underlying drivers that you’re seeing. Really, really support that kind of sustainability. And if those are going to be sustainable throughout the year ahead of us, the next 12, 18 months, what are. They and what’s driving it? How much of that it could be tokenization that’s driving into Agentic also going forward. And then just a quick follow up. Also on the Capital One discover side, I know you mentioned you included it in the guide. I think that was this, that was the debit side. Is there anything on credit you’re seeing. Or just a little more color and. That would be great. Thanks, guys.

Michael Miebach (Chief Executive Officer)

All right, so Darren, so let me start on the vast side. You know, we took great care in curating the vast portfolio over the better part of the last decade. And we were very keen to find a portfolio mix that is anchored in underlying trends. So digitization. More data, more data, more need for security, more data, more need for insights to run a business in a better way. You’ve heard us say that a thousand times and it continues to to be very true. So when I look at the demand on cybersecurity, with the rising fraud landscape and more fraud vectors out there, that just continues to power on and we step right into that with a series of innovation. I mentioned MasterCard threat intelligence earlier in my prepared remarks to your question about the recorded future. Sachin can talk about the points there, but you know, that is our data coming together with intelligence that comes from powerful combination and there’s a lot of companies out there that provide security solutions but you can spend all, you cannot really outspend all the threat. So what threat intelligence does allows you to be very, very targeted in your spending on cybersecurity. And that is really a very powerful proposition for our customers. Just to have one example, when I think about the whole piece about how we help our customers run their business in a better way, drive their top line consumer engagement, personalization data and business market insights matter more than ever before. And for us, we have the whole set of solutions. Earlier when I was talking about our loyalty, our loyalty components, that is a business that today also matters even more. So I feel we are sitting on the right trends. I don’t see any discontinuity in terms of, you know, the demand breaking bound for that. I mean the tall order for us is we need to continue to innovate. I just, I think I mentioned like six new innovations around that and that is what we just have to keep powering on. So the innovation muscle in the company is alive and well and we keep training it. Yeah.

Sachin Mehra (Chief Financial Officer)

And Darren, I’ll just add to what Michael just talked about on VAs, but I’ll speak to your Capital One question first. Your specific question around. We had growth in VAS this quarter of 22%. Three points of that was driven by the acquisitions of Recorded Future Future and Minnow. So you had underlying organic growth of approximately 19%. So that’s kind of one part of the question you asked. The second thing I’ll just remind the key drivers of growth on VAS come across the board right At Investor Day we had shared with you that roughly 60% of our VAs revenues are network linked. So underlying growth in drivers and underlying growth and tapping into that secular shift which we got from a driver standpoint, contributes to VAS growth point number one. Point number two. Back to what Michael said. With the steady drumbeat of new products which are being launched in the market as well as further penetration of existing products across security solutions, across consumer acquisition, engagement, across our business and market insights, these are all contributing factors for the overall growth rate. And then the last piece is pricing, right? And pricing is tied to the value we deliver. So as we launch new products in the market, we can deliver and price for that. And so that’s what we do. That’s all adding to the overall kind of algorithm which drives the services growth. I will say that, and you know this as well, that services growth is something we look at as a long term opportunity. And we look at it certainly, you know, not only for this year, but for years to come. But this is an important part of, you know, how we are driving the growth of our overall business. On your question on Capital One, look, I mean the debit migration is, is underway. No surprise there. A few things to kind of just point out there. As you would expect, with the debit migration which takes place, we will lose the associated revenue on this. I had mentioned previously in a prior earnings call that in 2025 we did not expect the net revenue impact from this Capital One debit migration to be material. Just a little bit of kind of context as we go into 2026. You know, there will be further impacts which will come through from an associated revenue standpoint as the cost of start to migrate away from us and are migrating away from us. That being said, there are some contractual obligations which will help offset some of this financial impact in 2026, net net that still be a adverse impact from a net revenue standpoint. But I just wanted to make sure you guys had some, some context as we go into 2026 as to what that looks like. Specifically on credit. We continue to have a very robust partnership with Capital One on credit. And you know, we don’t see that changing as our partnership continues to grow and things are going well there as well.

Michael Miebach (Chief Executive Officer)

I think there was one other aspect in your rather long question, Darren, and that was about tokenization. So I just want to not answer that. So on the tokenization front, we’re in the billions per month and that has totally scaled. We started to build out a set of services around tokenization and we started a price for that because that comes back to such as points of value that we provide and it’s in great demand. So we see that’s a massive differentiator for us as many of our other services versus local payment networks and local alternatives. And hence the demand keeps going.

Wolf Research (Equity Analyst)

Thanks guys.

Conference Operator

Our next question comes from James Fawcett from Morgan Stanley. Please go ahead. Your line is open.

Morgan Stanley (Equity Analyst)

Thank you very much. I wanted to ask about the evolution and enablement the MasterCard is providing for Agentic commerc. Can you talk a little bit about. How not only mastercard is helping accelerate that, it seems like, but any of the unique threat or risk and even legal issues that need to be considered and how we should think about tracking the growth in agent E commerce and its contribution. Thanks.

Michael Miebach (Chief Executive Officer)

All right, so let me start with that. So this is a significant development and I think there’s two lenses to look at it. The first is, you know, what we’re seeing is behavioral change driven and powered by generative AI and bots and so forth, where search behavior is changing. So that’s on the consumer side, if we start right there. So consumers are migrating their search increasingly so to their favorite chatbot and asking their queries there and they get potentially better answers. Who knows? But that behavior shift is changing. But, you know, it still feels like you’re searching for something and then you’re going to some sort of a checkout. The other lens on this is it’s a really quite a significant paradigm shift for the payment ecosystem. Because in the payment ecosystem what happens is there’s no an extra party that has entered the realm and that is the agent. So that comes with a lot of those aspects you just talked about in your question is there’s legal questions, there’s a security question. So if I break it down and some of the things that need to happen in a world of agentic commerce is, you know, the first is you’re going to, is this a real bot? Is this a bot that we believe matches up to MasterCard safety and security standards? So we will certify and register bots out there. So that’s what MasterCard agent pay does. That’s what we do. That’s what we do today with participants in the ecosystem. So nothing really new from us on a perspective, but it’s a new party, not really visible to the consumer in that way, but certainly driving some complexity potentially for merchants, for issuers, for every other party, because that is just a new flow for the transaction. I think the next thing to think about is how will merchants deal with all of this. Earlier I used the word no code approved. So, you know, we have learned this during the day of, you know, the various wallets that were out there. It is not easy for merchants to consume this. So what we have done here is we created a merchant framework that allows, you know, us to integrate, engage with merchants and with other parties that bring out protocols like Stripe and OpenAI and so forth to make this very easy for merchants. So that is important. The merchants needs to know that the agent on the other side that we have certified is actually the agent. So we have to pass through that information and ensure that the circle closes. We’re doing that. Well, then there’s still the question of what is in focus today. Very much so. Is the consumer the person they claim to be? So consumer authentication needs to continue, but it now needs to flow through a somewhat more complicated transaction. So all of this is happening now. The tricky part is if you have asked agents to buy you something in a chat and then in the end you challenge that transaction, who can prove who’s right? Is it the consumer? Is it the merchant? What happens? What do you do on return policies and various other things. Those are all complexities that we’re pretty good at solving in today’s world, and they were pretty busy solving in the future world. And that comes down to some of the aspects that you’ve talked about in your question. Where is the legal and regulatory framework on this yet? This is not something that’s specifically contemplated, but that will evolve over time. And basically it takes parties like us who focus on safety and security and trust, because only when there’s trust, this whole space will actually evolve. Our set of services around this will assist in this effort that I have that I just described. I think it’s also important to note this is an opportunity for us to drive our business forward, because if we do this work better than anybody else, that’s a tremendous opportunity for us. And some of the things that I see that we have built in our portfolio here to power Ajantic Commerce is, for example, on the point of challenging a transaction, we’ve bought a company a couple years ago called Ethica. And what they do is they provide transaction detail at the moment of a chargeback to a. A consumer that says, hey, you actually did this transaction because you were here at this time doing the following. And the same can be done with this audit trail that would be capturing out of the chat that I talked about earlier. That is one example. There is identity solutions, there is merchant services, there is advisory, etc. The whole host of services will help us make this a safe and secure ecosystem and live up to the opportunity that we all think it could be. And everything I just said does not stop at consumer. You can transport the same logic into the A B2B context for other use cases that will emerge over time.

Conference Operator

Our next question comes from Jason Kupferberg from Wells Fargo. Please go ahead. Your line is open.

Wells Fargo (Equity Analyst)

Good morning, guys. Thanks. I wanted to come back to the topic of opening new acceptance channels on the consumer side, you mentioned rent. I feel like that’s been targeted for a while, hasn’t really taken off. I’m wondering what you see as some of the catalysts to unlock those volumes or the interchange models changing it all and just any other newer acceptance verticals you see as emerging would be interesting to hear about. And then Sachin, if you can just give us a quick word on M and A pipeline. I think it’s been almost a year since that recorded future. That would be great. Thank you.

Michael Miebach (Chief Executive Officer)

Right, so going into under penetrated verticals where there’s ingrained behavior for many years, it takes a little bit of time. But I think feel we’re starting to make some real progress here. Give you an example from another part of the world, New Zealand, but here with bilt, we’ve made a lot of progress here in the United States if you ask around in your circles. And young kids who pay their rents they’re dying to pay on bilt, there’s our rewards, loyalty programs, all that behind is an important diffeRentiator. So I really feel there is momentum there. We are very specific not to pick a whole host of different verticals because they all have their intricacies. So we focus on health care as well, we focus on tourism and we gave plenty of updates over the last of the last couple calls on that. So it is trying to use our existing set of solutions, but then find a nuance that makes a difference and find those partners like Bilt and Renti in this case. So I do say, I do think we are making progress. It’s a tremendous opportunity that we laid out for from a target market perspective and we’re chipping away at it.

Sachin Mehra (Chief Financial Officer)

Jason, on your question on M and A, look, I mean, just stepping back, our philosophy around M and A remains pretty much unchanged. It’s always been strategy led and it will continue to be strategy led. Right. And so when we have something from a strategy standpoint, which we need to accomplish, we kind of think, step back and think about, you know, do we want to build, buy or partner. And to the extent we think it’s appropriate to actually buy, that’s where M and A comes in. The pipeline is robust. We are very, very deliberate about how we go about filtering through and funneling through on that pipeline to make sure it’s on point and it’s going to deliver the synergistic value that we expect to deliver as part of that. So look, I would say the focus areas will remain very similar to what they have in the past in terms of how we have gone about executing on M and A, it’s been primarily focused on services. That will continue to be the case on a going forward basis. And then on occasion if there’s areas around the payment network side that we need to do stuff, we’ll certainly look at that as well.

Conference Operator

Our next question comes from Brian Keene from Citi. Please go ahead. Your line is open.

Citigroup (Equity Analyst)

Yeah, guys. Hi, good morning. I two just kind of follow ups on agentic commerce. Michael, maybe you can help us understand how MasterCard maybe can take share in agentic commerce given, given your position and versus competition. What, what can maybe differentiate you and who would you be taking share from? And then just a clarification for Sachin on, on the cap one migration, the debit migration, you know, how much comes off in 25 versus 26 and then I guess with the contractual obligations then it’s a very small headwind in 26 and maybe a little bit of a headwind in 27. If that’s one time. Just some quantification there. Thank you.

Michael Miebach (Chief Executive Officer)

Right. Hey Brian. So on the share side. So first of all I try to lay out that we have a differentiated proposition overall for agent E commerce. So we hope to be positioned well with partners out there who look to get into the space and work with us. Now the share part that you were talking about beyond services goes into the payment side as well. So one thing that I think is a pretty obvious opportunity is this is going to be very hard to do for local payment networks. So if you look around, you know, the various kind of local payment systems that exist in Europe and Asia and so forth, big markets for us is an opportunity for us to continue to drive up our switching ratio as we’ve done in years. And this gives us another kind of field to execute on. I think that’s the first thing to say. There’s another aspect here on, you know, where we’ll have to see how it works from a share perspective. But the general nature of agentic commerce driving more transaction is a good opportunity for us to drive share to start with. Because what might have been one basket at one merchant might now be a very broader set of recommendations from a bot that gives us multiplicity of opportunity, get into the flow and you know, provide the kind of solution that helps us get this over to us. I think one other thing to keep in mind is kind of when you look at the Gen take and you think back about the days where everything was in store and what kind of services portfolio we had any opportunities we had to apply services and drive differentiation for us versus others. And then it went online. There was a whole different set of solutions that were suddenly needed to keep the online transaction safe. And Gentec, it’s going to be even more opportunity for us to do that. So those are all lenses on how we look at it. The most tangible near term one would really be as this plays out, not near term as in the next month, but near term as in the next year, possibly when the Gentec Commerce really gets momentum to compete versus local payment solutions.

Sachin Mehra (Chief Financial Officer)

Yeah, and on Capital One, like I said, look, I mean the conversion is underway. We expect the conversion to complete in 2026. I mentioned that there is, you know, an offset due to the net revenue loss as part of the conversion. You should not assume that the offset completely, you know, negates the impact of the lost net revenue. I’m not going to size for you exactly what the amount is that we’re expecting in 2026, but it is fair to assume that the headwind in 2027 will be there because you no longer have the benefit of that contractual obligation offsetting in 2027. So if you’re looking on a year over year basis, what you’re going to see is you’re going to see a adverse impact in 2026 by virtue of this conversion. And then on a year over year basis you will see, you know, in 2027 an adverse impact as well just because the contractual obligation is no longer benefiting us in 2027.

Conference Operator

Our next question comes from Harshita Rawat from Bernstein. Please go ahead. Your line is open. Hi, good morning Michael. I want to ask about MasterCard Commerce Media. Can you expand upon the announcement? Looks like you’re bringing together a lot of your assets across offers. Loyalty, personalization maybe talk about the early feedback from advertisers you’ve received distribution channels. How will it work? And does Elise also talked about kind of like a high return on ad spend? Can it sustain at these levels of this game? Thank you.

Bernstein Research (Equity Analyst)

Thank you, Harshita. So from today to be plastered Times Square with Commerce Media a lot has happened. So we were out there with advertisers, we’re out there with publishers. So those are both kind of parties in this ecosystem today. How that industry works is kind of one of the problems to solve is can you really attribute the ad spend? And this is one of the problems that we can solve here because we can tie it to a specific transaction, a specific purchase that went through our network. So that brings Us a different, you know, gives us in a different starting position for all of this. You know, when you go and you want to enable somebody to place the right ad in the right ad at the right time, you need more data to do that. And we do have proprietary spend data and insights from our permission, 500 million consumers that sit in our loyalty programs and 25,000 merchants. That is a very unique position that we are in other competitors, there are other players out there who haven’t been in this business. We’ve been in loyalty for a long time and we just started to look at this. This is a whole different approach for us to get into business that go straight beyond the payment transaction as I framed it earlier on. So the initial reception is interested. We have a set of big players on both sides of the equation and I mentioned advertisers and publishers who are engaging with us to drive this. But it’s also pretty early days when we launched it so I can’t really have anything to share from a numbers perspective other than there’s, there’s demand. Let’s go and do this because the propaganda proposition is pretty clear.

Michael Miebach (Chief Executive Officer)

Thank you. Our next question comes from Tinjin Wong from JP Morgan. Please go ahead. Your line is open.

Conference Operator

Nice results of course. Just following up on a few of the questions asked already. Just thinking about this build versus buy.

JPMorgan (Equity Analyst)

For MasterCard and Michael, your comment on. Carefully curating the vast portfolio. On the build side it feels like you’ve announced a few things. Cloud platform. Harsheeta just asked about the Commerce Media Network. Are these the recent build projects? Are they moving the needle? Invest in the near term from, from your perspective and on the buy side there were some press reports about mastercard’s interest in crypto infrastructure. Can you comment on that? And just your appetite in General for Infrastructure versus Services Assets.

Michael Miebach (Chief Executive Officer)

Thanks. Right, so you know MasterCard has been, you know, you all know I’ve been the Chief Product officer before so I kind of know a lot about, you know, you know, organic innovation and so forth and we have been very good at that over time. But we’ve also been very focused on you’re leveraging acquisition lever whenever we could and whenever it makes sense. Strategy led as Sachin talked about earlier. So somewhere in the middle is where you find some of these recent announcements like Commerce Media, what Harshita just talked about. You know I see that as a pretty big bet for us. It’s a really unique position that we bring to the party. There’s clear interest in the market so we feel this is something that that will make a difference otherwise we wouldn’t do it. But it’s also early days and you know there isn’t just one big bet. So there’s a few things that we’re given trying at any given point in time. They get some preferential funding in the company and so forth that we push forward. That’s a discipline that we’ve built out over years on top of our everyday organic innovation. So commerce, media on demand decisioning as I talked earlier and a few other that are coming. So that’s been a strong quarter but you know we felt like rather than giving you bits and pieces every quarter, we thought we’ll take this quarter and put everything together. You show to show you that the innovation muscle is all well and it’s not just about buying companies out there. Now we are not commenting on market rumors. You would have not expected me to say anything else. Yes, I saw that article as well.

JPMorgan (Equity Analyst)

Fair enough. Thank you Michael.

Conference Operator

Our next question comes from Andrew Schmidt from KeyBank Capital Markets. Please go ahead, your line is open.

KeyBanc Capital Markets (Equity Analyst)

Hi Michael. Hi Sachin. Thanks for taking the question this morning. I wanted to ask on cross border, cross border volumes have been remarkably resilient and very consistent here. Maybe just comment on the sustainability, the drivers of sustainability at go forward basis and then if we peel back the layers for both card not present and travel card not present, car present travel. If there’s anything to call out in terms of verticals, corridors that’s worth mentioning in terms of shifts you’re seeing. Thanks so much.

Sachin Mehra (Chief Financial Officer)

Sure Andrew, I’ll take that. So look, I mean just to set the stage for cross border, right. The value prop on cross border continues to resonate across the consumer base as well as across businesses. Right. I mean cross border is a combination of consumer spend as well as business. Spend which is taking place there. And that value prop is alive and well and people are using it and leveraging it and they see some, some significant benefits as a result of that. That in combination with winning the right portfolios which is what we focus a lot on, which is winning the right kinds of portfolios which could be, you know, cross border heavy affluent portfolios. Case in point, Michael talked about Japan Airlines, right? Great example. When you win a co brand portfolio or for example the renewal with American Airlines, these are important portfolios to win because they actually help sustain that growth rate on cross border. Because when people buy, you know, take those, those products, they’re actually using them in the cross border environment. So winning the right portfolios is important. Number two, you Know it’s the effort which goes into the daily blocking and tackling to drive cross border volumes. Right. We have a team inside of MasterCard which actually spends a lot of time focusing on pulling the right levers to drive optimization of cross border flows because it’s not as easy as it sounds. Right. And very often what happens is you’ve got to stimulate spend in the acquiring corridor so that people pull out their MasterCard card when they’re actually traveling overseas. So we’ll work across borders in our teams to ensure that we’ve got the right level of focus to drive spend across important corridors. Really important. So I’m going to just bring it together. Value prop works, winning the right portfolios, driving optimization across those portfolios. And last but not the least being present across both card present and card not present. Really important. You can see strong growth in Card not present. It’s been running at roughly 20% growth on card not present. X travel for cross border. Look, I mean it’s all the things that we do every day to execute on that, to be present and have our acceptance available in those cross border channels which makes that come to life. That is partially also sustained by something which Michael talked about earlier. He talked about how MasterCard products are used in the on ramp for stablecoins and for crypto. Well, that comes into. Right. So when you have that kind of growth coming through there, that’s coming through in these metrics as well. So overall I would tell you, I won’t give you a forecast, I know you’re looking for that. I will tell you that the underlying fundamentals of what drives our cross border volumes is very much intact.

KeyBanc Capital Markets (Equity Analyst)

Thank you. Sachin.

Conference Operator

Our next question comes from Tim Chiodo from ubs. Please go ahead. Your line is open.

UBS (Equity Analyst)

Great, thank you. I want to talk a little bit more about that cross border acceptance. So when either MasterCard or maybe an attempt by another local or another competitor looks to build out that global acceptance, I was hoping you could talk through what do you need to do that? Right. Is it things like licenses, relationships with merchants and PSPs or acquirers? There’s a branding aspect, there’s customer awareness, there’s probably a bunch of infrastructure investment. If you could just elaborate on just how much of a moat and how challenging that is. And then lastly, somewhat related, to what extent do you think it’s possible and some have done this, that competitors could more partner on this rather than build it out on their own and what the difference is in the two approaches. Thanks a lot.

Michael Miebach (Chief Executive Officer)

Right, so it Sounds like you worked in our industry for a while because you just gave a good pot of what it takes to do this. And if you take steps, step back and look at the list that you just talked about, it just tells you it’s hard to do, it’s difficult to do, and took a long time to build it. So that’s important. Different players have tried to replicate some of that and it continues to be the better proposition that’s out there. It’s driving a lot of value because it, you know, with 100, whatever, 50 million acceptance points, whatever the latest number is, it is very hard to replicate. And for us as a company, we’re well positioned with our domestic license in China to continue to drive that footprint. The complexities that come in is indeed you have to be a global player and act local, understand the local regulatory system, you have to understand the local partners. Because remember, we are the global fabric that sits on top of this. We’re not doing the last mile of this. And this is why it’s really important for us to continue to build partnerships around the world that drive the cross border acceptance. But you got to help them drive preference for us. You got to ensure that the user experience that they provide to the consumer at the point of interaction is a compelling one. It’s easy, it’s all that and it’s delivering the standards that we put out for us to ensure that the MasterCard transaction actually comes through. And one of the most critical things about all of this is, is that in the end you need to have to ensure safety and security because as people worry that you know, what happens if something goes wrong, where’s my data going, what happens if, you know, this transaction is a fraudulent one, et cetera, et cetera. Those are all aspects of this. And by the way, they reflect a good chart, a good chunk of our services portfolio that we also offer to those partners that drive that acceptance for us in market. So all of these comes together. So yeah, I think it’s hard to do. There will be others that come at it. And so far I think this is just the most differentiated proposition that’s out there earlier. You know, there are different cross border solutions for different types of payments that we’re also active in. Because it’s not just P2M, there is, you know, MasterCard move where you have B2C disbursements and gig work payouts and so forth. So we’re doing that, leveraging our network in bidirectional ways to do the same thing to keep this resilient proposition. Can you just repeat the second part of your question? There was a particular angle you were after. Sure.

UBS (Equity Analyst)

It was around the ability to do this by partnering with other networks rather than building it on your own. And to what extent you thought there was maybe equality or other differences.

Michael Miebach (Chief Executive Officer)

Yeah. So, you know, there’s other networks is an interesting angle. Let me talk about where we see partnership opportunity and I talked about that with digital wallets. So, you know, this, this is right now, a particular opportunity is a clear trend that, you know, in some parts of the world, people love wallets for, you know, a range of reasons. The stored value digital wallets that I mentioned with Alipay plus and so forth out in Asia, that is a great partner because they provide a particular local solution. We provide global acceptance. The combination of that makes a great opportunity for partnership. General processors, acquirers, those are different types of partners. Occasionally we see competition coming in, but it’s pretty clear that for us, we have a need to find ways to partner with people that can cover the last mile for us. So it’s never an either or. We always look for opportunities, opportunities even for people where in certain pockets we do compete. We’ll find other ways to partner to drive the reach of our network. Yeah.

Sachin Mehra (Chief Financial Officer)

And I’ll just add Tim to that point which Michael just made. Look, at the end of the day, right, when we build out acceptance, we’re building out acceptance both for domestic and cross border. It’s not like you’re exclusively building our acceptance across borders. So back to your question around the sustainability and how difficult or not it is for others to compete. It’s a question of what your global footprint is. To the extent we’ve got thriving domestic businesses in many, many, many countries across the globe where we built out the acceptance footprint. Right. That serves us not only in the domestic volumes, but certainly serves us from a cross border standpoint as well.

UBS (Equity Analyst)

Yeah. Every transaction starts somewhere domestically. Excellent. Thank you both. Yep.

Conference Operator

Our next question comes from Sanjay Sakrani from kbw. Please go ahead. Your line is open.

KBW (Equity Analyst)

Thank you. So pricing such, and you mentioned it. As well, has been a tailwind this year. I’m just curious, can that Trend continue in 2026 to a similar degree? I guess. Also when I think about it, that core payments business, like, do you think. There’S still decent pricing power there? And then just. I have one quick follow up on. The Capital One data disclosure. I’m just trying to think about the step down in volumes sequentially. That seems like a significant number given how early the cap One transition is. Maybe you could just help us think about that. I know the revenues are separate. I’m not necessarily as concerned about that. I’m just thinking about the optics of the volumes. But maybe you could just speak a. Little bit about what we should expect. As we move through fourth quarter and. Into next year in terms of the magnitude of impact on US volumes. Thank you.

Sachin Mehra (Chief Financial Officer)

I’ll take both questions here on Capital One. Right. So remember when I was talking about the first four weeks of October on US Volumes. Right. It’s certainly the Capital One piece, as well as the lapping effect due to weather impacts we had in 2024. So it’s a combination of both of those, which reflects on the 8% number that you’re seeing in Q3, going to 5%. But it’s important to also look at what the growth rate in September was was because 8% is the average across all of Q3. So it’s kind of this, you know, step change which takes place at Scott’s migrate that you’re going to start to see the volume come down. And candidly, I mean, the cards are migrating over and they will continue to through the course of the fourth quarter and going into the early part of next year. So I feel like at the end of the day, you know, that’s something which is just the reality that’s well understood, that’s well contemplated. And every bit of, you know, guidance that I’ve shared on 2025, you know, I’ve kind of given you a little bit of a look into what the puts and takes for 2026 are as it relates to Capital One as well.

Michael Miebach (Chief Executive Officer)

Say one thing there a few questions on Capital One. And of course that’s, you know, Capital One is an important partnership, but it’s not the only partner we have in the US So we keep winning on the other side. And if you zoom out and you look at it from a global perspective, you know, it’s a truly global company. Like, we have 27,000 bank partners and we win a lot. Shares been up, which we shared with you at the investor day. So there’s a lot of winning going on. And I think it’s always good to keep that perspective. There will be shifts and puts and takes here and there, but overall the trend’s been pretty positive and we continue to win.

Sachin Mehra (Chief Financial Officer)

Yeah, Saja, on your question on pricing, look, I mean, at the end of the day, if we do our job right, right, there’s no reason why we cannot price for the value we deliver. We continue to deliver new products in the market we can deliver incremental value in existing products and we price that. And so if you continue to do our job right as we’ve done this year, we’ll do in swing years. We feel like there’s an opportunity both across, you know, the payment network side of the business as well as value added services and solutions. So generally feel pretty good around that. Thank you. Michael.

Conference Operator

Any closing comments?

Michael Miebach (Chief Executive Officer)

Yeah, I’d love to continue to talk but we’re just slightly over time so thank you again for joining the call past hour. We covered a lot of ground together. We appreciate your support all the time. It all happen here at MasterCard our colleagues. So thank you to you all and we’ll talk to you again in the next quarter. Thank you very much and take care.

Conference Operator

Bye bye. Thanks everyone. This concludes today’s conference call. Thank you for your participation. You may now disconnect SA.

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